100% Satisfaction Guarantee & Returns


We wish for you to be happy and satisfied with your purchase, so we offer a 100% SATISFACTION GUARANTEE. Once your shipment arrives, don’t hesitate to reach out if you have questions or concerns about your Secret Gold and/or Secret Silver. If you are not satisfied or it’s not what your body needed right now, we will gladly refund your money and you can keep the bottle. You can contact us at the e-mail address at the bottom of the page.

* This guarantee applies only to your first single bottle purchase per product.


You may return any unopened additional items purchased from FireWaterStar for any reason for an exchange or refund. To complete your return/refund, please send us an e-mail at support@firewaterstar.com, with your order number and date of purchase, as well as the reason for the return/refund. We will open a return/refund claim via e-mail at that time, and provide additional details, such as shipping information.

Unopened Product:

  • A 100% refund will be issued if returned within 30 days of receipt.
  • A restocking fee of 20% will be applied prior to refund being issued if returned after 30 days.
  • After 45 days, returns will not be accepted.